How to Fix error code 1711 in Microsoft Office 2007

Microsoft Office 2007 receive an error code 1711 when you’re trying to install. It means the Windows installer facing problems with Office setup files that you’re using to install Office suites on your computer. There could be many reasons on your computer that causes error code 1711 with Office. Usually, you see an internet connection error message on your screen and asking you to try again after some time. In this article, we’ve listed steps to troubleshoot error code 1711. Follow the listed methods may help you with resolving this problem on your computer.

Follow the solution to get fix the error code 1711 in Office 2007

What is an error code 1711?

When you see “Something went wrong”, “Couldn’t install”, or ” Office ran into a problem” and error code 1711, it means Microsoft is unable to download and install required files on your computer when you’re installing the Office program.

Why do we get error code 1711 when Office install?

There could be several reasons that cause and take responsibility for receiving an error message while acting Office apps. You should need a proper internet connection before installing Office on your computer. Problems cause with Office on your computer depending on what issue having with your computer. No one can exactly tell you without examining the affected computer what causes an error on your computer.

Based on some results, we conclude that error code 1711 occurs due to one of the reasons listed here.


  • Pre-existing copies of Office installation.
  • Windows Firewall and Firewall rule.
  • Internet Proxy settings.
  • Antivirus apps.
  • Corrupt Windows system files and registry files.
  • Windows update and settings.
  • Internet connection settings.

Here, we introduce you to the most common solution to fix problems in Office. You should try the listed steps to Fix Office error code 1711.

Steps to fix error code 1711 in Office 2007

While installing Office, and receive an error message that fails to finish the installation process on the Windows computer. It depends on what types of computers you’re using to install Office. Here, we’ve listed the situation where you receive error 1711 on your computer.

  1. When you’re installing Office on your brand-new PC, and windows installer receive an error from Office 2007. There may be issues with the internet connection, or your computer created a corrupt Office installation folder due to multiple attempts to install Office. First, check your internet connection, and if it will be alright, then remove all pre-existing copies of Office files from your PC.
  2. When you’re trying to reinstall, update, or upgrade Office and you see error 1711. This could happen due to bad internet communication between a computer and your internet device. Also, there could probability of problems in Windows Firewall, Internet proxy setting or windows installer couldn’t finish this time due to third-party service application. Follow the listed solution to fix error code 1711 in Office 2007.

1- Uninstall & Remove Office Files From your PC Completely

You can see an error message when trying to install the Office app. Usually, you cannot remove Office files from your PC by uninstalling them from Control Panel. Sometimes you need to remove previous copies of Office files manually before installing new MS Office software.
Follow the below steps to remove previous copies of Office.

Step 1- Uninstall Microsoft Office from Control Panel.

  1. Press the Windows key and type Control Panel.
  2. Open Control Panel.
  3. Click Programs and Features.
  4. Select the Microsoft Office app that you want to Uninstall.
  5. Click Uninstall.
  6. Follow the rest on your PC screen to complete the process.

Step 2- Remove Windows installer Package.

  1. Press Windows Key + E to open Files Explorer.
  2. Select your drive where Office was installed and open it.
  3. Open Program Files folder.
  4. Select Microsoft Office and delete it.

Step 3- Remove Office files.

  1. Press Windows Key + E to open Files Explorer.
  2. Select your drive where Office was installed and open it.
  3. Open Program Files (x86) folder.
  4. Select Microsoft Office and delete it.
  5. Close File Explorer.

Step 4- Delete the Office registry subkeys.

  1. Open Registry Editor.
  2. Delete the following Office registry subkeys.
  • Then Delete the Office key.

Now we hope that you removed previous copies of Office. If Office files didn’t eliminate from your PC, then you restart your PC first and again trying to follow the step. Follow the next step, if you successfully finished the method first.

2- For the Meantime Disable Windows Defender Firewall

Windows Defender Firewall is a security app that already comes with Windows 10 PC. Firewall eliminate unknown app access on your PC and provide security on your Windows 10 PC from all threat.

But, sometimes, the Firewall rule can block Microsoft Office to install or update on your PC. To make a temporary exception to your Windows Firewall rule, you should temporarily disable the Firewall during installing the Office app. Windows Firewall Block Office to install on your PC due to Internet connection problems.

Disable Windows Defender Firewall to remove error code

Do not forget to enable Windows Firewall after installing Microsoft Office.

Step to temporarily disable Windows Defender Firewall-

  1. Open Control Panel.
  2. Click Windows Defender Firewall.
  3. Click “Windows Defender Firewall on or Off”.
  4. Select Windows Defender Firewall Off for both types of networks and click OK.

Follow the Next method.

3- Temporarily Disable antivirus service (If installed on your PC)

When you install an antivirus app to protect your PC from viruses and trojans. Windows Defender Firewall disabled by the antivirus app and antivirus manage your PC Firewall service with their own features. To make a temporary exception to your Windows Firewall rule, you should temporarily disable the antivirus during installing the Office app.

Follow the step to temporarily disable an antivirus app-

  1. Open Antivirus app.
  2. Select Settings.
  3. Disable Firewall and other protection.
  4. Disable real-time protection.

Please do not forget to enable the antivirus app after Office install on your PC.

Follow the next method.

4- Run SFC Scan Commands to Remove Corrupt System Files

SFC scan command initiates to remove corrupt system files on your Windows 10 PC by using Command Prompt. Before installing Microsoft Office, you should check corrupt system files on your PC and remove them first.

RUN SFC Scan command to eliminate Office error code

Step to run the SFC scan command on your PC-

  1. Open Command Prompt. (As an administrator)
  2. Type SFC /SCANNOW and press Enter.

If Windows found security violations and corrupt system files, follow the step to remove corrupt files shown on your Command Prompt screen.

Follow the next method.

5- Download and Install Office

After successfully complete the method first, second, third, and fourth you need to download and install Microsoft Office on your PC. Here, we’ve listed the step to download and install the Office app on your Windows 10 PC. Follow the step to reach your Office app and use the app without any more error messages.

Follow the step to download Microsoft Office-

Install Microsoft Office after resolve error code from Office 365, 2019, and 2016

  1. Open your PC Web browser. (Chrome, Edge, Mozilla Firefox, Safari, ETC)
  2. Type and press Enter.
  3. Click Sign in.
  4. Enter your Microsoft account email and password to access your Online Office account.
  5. Click Install Office.
  6. Choose the Microsoft Office product that you want to download.
  7. Select Download.
  8. Save the Microsoft Office setup file as your chosen location on your PC.

Follow the step to install Microsoft Office on your PC-

  1. Open the Office setup file and select Run.
  2. Wait until Microsoft Office is installed on your PC.
  3. Open any Office app on your PC. (MS Word, MS Excel, MS Outlook, ETC)
  4. Sign in with your Microsoft account to activate your Office product.

Need help with installing Office? Contact tech support

We’ve listed common solutions to fix error 1935 office 2007. Also, we hope that article might help you with resolving your problems and error message is history now. However, you face difficulties to resolve this problem with Office 2007 and didn’t resolve it yet. Then, you can contact the tech support team using our live chat service. This service is completely free to all users. Also, you will get a completely free system diagnosis that found the root cause of the error on your device. Here, you will get a detailed report of the error and exact solution for your computer to fix problems with installing Office.

You can chat with one of our online tech support experts.